Customer Handbook

At least one (1) week prior to any move, the customer should reserve a service elevator by submitting the request via If website access is not available, call Property Management at (617) 603-7180. An hourly fee with a 4 hour minimum will be charged to the customer for an elevator operator. If a scheduling conflict precludes exclusive elevator use, an alternate time may be necessary or sharing.

See Service Elevator Reservation Information in Section 8 for more information, including days and times available for exclusive use reservations. Any questions regarding elevator reservations can be answered by calling the Property Management Coordinator at (617) 603-7180.