Customer Handbook

Reservations for extended loading dock time can be made by submitting the request, including date, times, purpose, and any other special needs, at least twenty-four (24) hours in advance. All requests should be submitted by a representative via Extended loading dock time is only available during non-business hours: 6:00 pm to 6:00 am Monday-Friday, and all day Saturday and Sunday. Where applicable, also see Service Elevator Information Section for reservations for exclusive use of the service elevator, which has more restricted availability.