Customer Handbook

  • All tenant employees are required to show their Atlantic Wharf Office Tower photo ID badge to the Security Officer and to activate the ID badge reader at the lobby entrances.
  • Any tenant employee who has forgotten their ID badge, or presents an invalid badge, or is found to be in possession of a badge other than their own, will be treated as a visitor and will follow the procedures below for unscheduled visitors during business hours.
  • During non-business hours, the tenant employee is required to check in at the Lobby Security Desk and present another form of photo ID. The security officer will manually verify their active status in the access control system and issue a one-day temporary visitor label (This non-business hours procedure may be followed during business hours if the lobby security desk is not busy processing visitors.)